Organisations looking to ensure the quality of in-house and contracted cleaning and associated services understand the value of independent investigation and reporting expertise.
Cleaning audit and the audit of associated services are specialist areas that need high levels of technical competence and professionalism. The expert intervention of independent cleaning audit services can reduce the need for day-to-day arbitration between the company and service provider. This in turn can help to reduce costs and ensure that contractual requirements are being addressed and maintained.
LWC consultants’ depth of industry knowledge and expertise combine to provide judgements that can be trusted and readily acted upon. Consultant expertise is drawn from working in:
Retail: shopping malls, supermarkets and high street stores
Healthcare: NHS and private sector hospitals, nursing homes, health centres
Education: primary and secondary schools, colleges, universities
Hospitality: hotels, large and small scale catering, leisure,housekeeping services.
The audit process can be delivered using the client’s own audit tools and systems, or through bespoke programmes and advice on industry quality standards. The aim is always to ensure value for money through a fit for purpose and client approach.
“When Lynn Webster first came to do a training course for myself and three other members of my staff , I can tell you myself and my colleagues were really nervous. As with any course...
Denise Cook, King's School, Pontefract
We have used the services of Lynn Webster for a number of years to facilitate the training of staff with a range of different skill levels and needs, this has been from basic BICSc training...
Sue Allen, Campus Services Manager, Leeds Metropolitan University
“Lynn’s enthusiasm for this business is sky high she is a dynamic communicator and an excellent trainer who is dedicated to achieving results through hard work. She is very knowledgeable, helpful and encourages continuous training....
Elaine Boyce, Cleaning Services Manager, Hull City Council
Lynn has worked closely with University Hospitals of Morecambe Bay Foundation Trust for the last several years. It was Lynn that introduced to us to BICSc. She carried out the Supervisory Skills certificate with all...
Ruth Bradburn, ABICSc, Assistant Hotel Service Manager, University Hospitals of Morecambe Bay Foundation Trust
“After a series of discussions between Lynn Webster and members of the Environmental Services team at The Trafford Centre, Lynn Webster Consultants Ltd was commissioned to provide a comprehensive cleaning training programme to Trafford Centre staff....
Doreen Hutton, Environmental Services Manager, The Trafford Centre
I have been in the cleaning industry for 18 years but over the past 4 years wanted to be involved in BICSc.In January 2010, I went onto the BICSc website to find a trainer who...
Wendy Beniston, Soft Services Manager, Vinci Facilities
“Lynn Webster has provided a series of specialist Healthcare Training cleaning courses for Minster Cleaning Services. Our Regional Directors have found these courses highly valuable, informative and Lynn’s technical knowledge, in areas such as infection...
Mike Parker, Managing Director, Minster Services Group
Lynn has worked for Interserve in her capacity of training provider for several years, training cleaning and supervisory staff at Interserve Education in BICSc accredited training including COPC and BICSc supervisory skills scheme. The COPC...
Jillian Roberts, Cleaning Manager, Interserve FM
Professional and customer focussed service; Lynn uses her vast knowledge and experience to tailor the course/training to your specific needs – very flexible and approachable....
York Teaching Hospital NHS Foundation Trust
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