As the nature of contracting develops managers and staff with little if any knowledge of cleaning and facilities management are faced with increased responsibility in these areas. Sourcing, awarding and managing contracts for the provision of cleaning and facilities management services can be an integral part of many organisations’ operations.
At the same time cleaning and facilities management companies need to extend their own capabilities in tendering for contracts, working with client organisations as contract holders, and working to agreed quality standards and specifications.
LWC Consultants Ltd provides consultancy support and guidance to non-cleaning professionals and organisations as well as to companies in the cleaning and facilities management arenas. The emphasis is always on ensuring best value and uncompromising quality at every stage of the contracting process.
LWC consultancy services include:
Defining cleaning standards and setting cleaning specifications
Drawing up Service Level Agreements (SLAs)
Support throughout the tendering process
Evaluation of tender submissions and subsequent contracts
Mobilising contracts and project management
Ongoing support and guidance.
“When Lynn Webster first came to do a training course for myself and three other members of my staff , I can tell you myself and my colleagues were really nervous. As with any course...
Denise Cook, King's School, Pontefract
We have used the services of Lynn Webster for a number of years to facilitate the training of staff with a range of different skill levels and needs, this has been from basic BICSc training...
Sue Allen, Campus Services Manager, Leeds Metropolitan University
I have been in the cleaning industry for 18 years but over the past 4 years wanted to be involved in BICSc.In January 2010, I went onto the BICSc website to find a trainer who...
Wendy Beniston, Soft Services Manager, Vinci Facilities
Lynn has worked closely with University Hospitals of Morecambe Bay Foundation Trust for the last several years. It was Lynn that introduced to us to BICSc. She carried out the Supervisory Skills certificate with all...
Ruth Bradburn, ABICSc, Assistant Hotel Service Manager, University Hospitals of Morecambe Bay Foundation Trust
“Lynn Webster has provided a series of specialist Healthcare Training cleaning courses for Minster Cleaning Services. Our Regional Directors have found these courses highly valuable, informative and Lynn’s technical knowledge, in areas such as infection...
Mike Parker, Managing Director, Minster Services Group
“Lynn’s enthusiasm for this business is sky high she is a dynamic communicator and an excellent trainer who is dedicated to achieving results through hard work. She is very knowledgeable, helpful and encourages continuous training....
Elaine Boyce, Cleaning Services Manager, Hull City Council
Lynn has worked for Interserve in her capacity of training provider for several years, training cleaning and supervisory staff at Interserve Education in BICSc accredited training including COPC and BICSc supervisory skills scheme. The COPC...
Jillian Roberts, Cleaning Manager, Interserve FM
Professional and customer focussed service; Lynn uses her vast knowledge and experience to tailor the course/training to your specific needs – very flexible and approachable....
York Teaching Hospital NHS Foundation Trust
“After a series of discussions between Lynn Webster and members of the Environmental Services team at The Trafford Centre, Lynn Webster Consultants Ltd was commissioned to provide a comprehensive cleaning training programme to Trafford Centre staff....
Doreen Hutton, Environmental Services Manager, The Trafford Centre
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