Jillian Roberts, Cleaning Manager, Interserve FM
Lynn has worked for Interserve in her capacity of training provider for several years, training cleaning and supervisory staff at Interserve Education in BICSc accredited training including COPC and BICSc supervisory skills scheme. The COPC training has been very successful for both the individuals and the company, and when delivering the BICSc supervisory skills scheme Lynn spent time prior to the training with management to ascertain what outcomes would benefit the organisation and tailored ‘bespoke’ workshops around these; the results were a well trained and confident supervisory team who led by example to provide the highest level of supervisory skills.
For the organisation the benefits included the knowledge that training was being delivered to a highly consistent standard using BICSc standards whilst underpinning the organisations values, policies and procedures. I would always consider having Lynn to deliver training in the future and would highly recommend her services.