Wendy Beniston, Soft Services Manager, Vinci Facilities

I have been in the cleaning industry for 18 years but over the past 4 years wanted to be involved in BICSc.In January 2010, I went onto the BICSc website to find a trainer who could help me with the training to better my career. I first met Lynn Webster in January 2011 with the view of a weeks training in the COPC certification and to become an assessor for BICSc. Little did I know the training and advice does not stop when you qualify, but it continues and the help and advice is there whenever you need it.

I found the training from Lynn to be interesting and beneficial to my business. I started with the 10 tasks for my certification and have since moved on to more tasks, becoming an assessor which has helped me in my role to become a trainer for Vinci Facilities as we can now carry out our own training and certificate to the BICSc standards to the extent we now have opened a Training Centre at one of our Doncaster schools and also have a training Academy on the intranet, all managed with Lynn’s help.

Lynn is a fantastic trainer with patience and professionalism and passion which she demonstrates to all her students. She hasn’t only become our trainer she has become our friend and is a fine ambassador for BICSc.


Lynn has worked for Interserve in her capacity of training provider for several years, training cleaning and supervisory staff at Interserve Education in BICSc accredited training including COPC and BICSc supervisory skills scheme. The COPC...

Jillian Roberts, Cleaning Manager, Interserve FM

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I have been in the cleaning industry for 18 years but over the past 4 years wanted to be involved in BICSc.In January 2010, I went onto the BICSc website to find a trainer who...

Wendy Beniston, Soft Services Manager, Vinci Facilities

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“After a series of discussions between Lynn Webster and members of the Environmental Services team at The Trafford Centre, Lynn Webster Consultants Ltd was commissioned to provide a comprehensive cleaning training programme to Trafford Centre staff....

Doreen Hutton, Environmental Services Manager, The Trafford Centre

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We have used the services of Lynn Webster for a number of years to facilitate the training of staff with a range of different skill levels and needs, this has been from basic BICSc training...

Sue Allen, Campus Services Manager, Leeds Metropolitan University

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“Lynn’s enthusiasm for this business is sky high she is a dynamic communicator and an excellent trainer who is dedicated to achieving results through hard work. She is very knowledgeable, helpful and encourages continuous training....

Elaine Boyce, Cleaning Services Manager, Hull City Council

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“Lynn Webster has provided a series of specialist Healthcare Training cleaning courses for Minster Cleaning Services. Our Regional Directors have found these courses highly valuable, informative and Lynn’s technical knowledge, in areas such as infection...

Mike Parker, Managing Director, Minster Services Group

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Professional and customer focussed service; Lynn uses her vast knowledge and experience to tailor the course/training to your specific needs – very flexible and approachable....

York Teaching Hospital NHS Foundation Trust

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“When Lynn Webster first came to do a training course for myself and three other members of my staff , I can tell  you myself and my colleagues were really nervous. As with any course...

Denise Cook, King's School, Pontefract

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Lynn has worked closely with University Hospitals of Morecambe Bay Foundation Trust for the last several years. It was Lynn that introduced to us to BICSc. She carried out the Supervisory Skills certificate with all...

Ruth Bradburn, ABICSc, Assistant Hotel Service Manager, University Hospitals of Morecambe Bay Foundation Trust

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