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Archive for the ‘Testimonials’ Category

Vinci Testimonial

Monday, December 19th, 2011

I have been in the cleaning industry for 18 years but over the past 4 years wanted to be involved in BICSc.In January 2010, I went onto the BICSc website to find a trainer who could help me with the training to better my career. I first met Lynn Webster in January 2011 with the view of a weeks training in the COPC certification and to become an assessor for BICSc. Little did I know the training and advice does not stop when you qualify, but it continues and the help and advice is there whenever you need it.

I found the training from Lynn to be interesting and beneficial to my business. I started with the 10 tasks for my certification and have since moved on to more tasks, becoming an assessor which has helped me in my role to become a trainer for Vinci Facilities as we can now carry out our own training and certificate to the BICSc standards to the extent we now have opened a Training Centre at one of our Doncaster schools and also have a training Academy on the intranet, all managed with Lynn’s help.

Lynn is a fantastic trainer with patience and professionalism and passion which she demonstrates to all her students. She hasn’t only become our trainer she has become our friend and is a fine ambassador for BICSc.

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Interserve Testimonial

Monday, December 19th, 2011

Lynn has worked for Interserve in her capacity of training provider for several years, training cleaning and supervisory staff at Interserve Education in BICSc accredited training including COPC and BICSc supervisory skills scheme. The COPC training has been very successful for both the individuals and the company, and when delivering the BICSc supervisory skills scheme Lynn spent time prior to the training with management to ascertain what outcomes would benefit the organisation and tailored ‘bespoke’ workshops around these; the results were a well trained and confident supervisory team who led by example to provide the highest level of supervisory skills.

For the organisation the benefits included the knowledge that training was being delivered to a highly consistent standard using BICSc standards whilst underpinning the organisations values, policies and procedures. I would always consider having Lynn to deliver training in the future and would highly recommend her services.

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York NHS Testimonial

Monday, December 19th, 2011

Professional and customer focussed service; Lynn uses her vast knowledge and experience to tailor the course/training to your specific needs – very flexible and approachable.

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Morecambe testimonial

Monday, December 19th, 2011

Lynn has worked closely with University Hospitals of Morecambe Bay Foundation Trust for the last several years. It was Lynn that introduced to us to BICSc. She carried out the Supervisory Skills certificate with all our Domestic supervisors across the Trust’s three hospitals which was very successful and all our staff enjoyed the course immensely. With Lynn’s help and hard work we have become a hub centre to deliver up to 20 tasks in COPC for our 200+ staff. She is always there whenever we need any support or assistance.

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LeedsMet testimonial

Monday, December 5th, 2011

We have used the services of Lynn Webster for a number of years to facilitate the training of staff with a range of different skill levels and needs, this has been from basic BICSc training to the BICSc Cleaning Supervisor’s Skills Certificate. Lynn is a very competent and resourceful trainer, who is able to assess and adjust her training skills to meet the needs of both individuals and groups of staff who find returning to learning difficult. Throughout her training sessions she makes the learning fun and uses real life situations to help relate and understand information and methods to individuals; the feedback we get back is always positive and the staff are more confident about their roles.

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Minster1 testimonial

Monday, November 28th, 2011

“Lynn Webster has provided a series of specialist Healthcare Training cleaning courses for Minster Cleaning Services. Our Regional Directors have found these courses highly valuable, informative and Lynn’s technical knowledge, in areas such as infection control, first class. We are in the process of booking Lynn again for further training – I think that says it all.”

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King’s School Testimonial

Tuesday, November 22nd, 2011

“When Lynn Webster first came to do a training course for myself and three other members of my staff , I can tell  you myself and my colleagues were really nervous. As with any course you don’t know exactly what is expected, but as soon as Lynn came into our school she put everyone at ease straight away. She is so down to earth, and hasn’t lost the fact that people do get scared, but at the same time she was so professional. I would recommend Lynn to anybody and do it without hesitation.”

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Trafford Testimonial

Tuesday, November 22nd, 2011

“After a series of discussions between Lynn Webster and members of the Environmental Services team at The Trafford Centre, Lynn Webster Consultants Ltd was commissioned to provide a comprehensive cleaning training programme to Trafford Centre staff. The BICSc accredited training, which has run several times a year for over four years, was chosen to meet the needs of the different areas of the Centre. The training was well-received, and everyone found Lynn and her team to be consistently approachable and supportive, sharing a wealth of expertise and practical knowledge that is of real benefit. LWC Ltd certainly played a significant part in delivering the training that led to The Trafford Centre achieving the prestigious BICSc Industry Training Award at the 2011 Golden Service Awards.”

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Hull CC Testimonial

Tuesday, November 22nd, 2011

Lynn’s enthusiasm for this business is sky high she is a dynamic communicator and an excellent trainer who is dedicated to achieving results through hard work. She is very knowledgeable, helpful and encourages continuous training. Lynn is someone I am happy to highly recommend!

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Testimonials

Lynn has worked closely with University Hospitals of Morecambe Bay Foundation Trust for the last several years. It was Lynn that introduced to us to BICSc. She carried out the Supervisory Skills certificate with all...

Ruth Bradburn, ABICSc, Assistant Hotel Service Manager, University Hospitals of Morecambe Bay Foundation Trust

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We have used the services of Lynn Webster for a number of years to facilitate the training of staff with a range of different skill levels and needs, this has been from basic BICSc training...

Sue Allen, Campus Services Manager, Leeds Metropolitan University

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“When Lynn Webster first came to do a training course for myself and three other members of my staff , I can tell  you myself and my colleagues were really nervous. As with any course...

Denise Cook, King's School, Pontefract

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“Lynn’s enthusiasm for this business is sky high she is a dynamic communicator and an excellent trainer who is dedicated to achieving results through hard work. She is very knowledgeable, helpful and encourages continuous training....

Elaine Boyce, Cleaning Services Manager, Hull City Council

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Lynn has worked for Interserve in her capacity of training provider for several years, training cleaning and supervisory staff at Interserve Education in BICSc accredited training including COPC and BICSc supervisory skills scheme. The COPC...

Jillian Roberts, Cleaning Manager, Interserve FM

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“After a series of discussions between Lynn Webster and members of the Environmental Services team at The Trafford Centre, Lynn Webster Consultants Ltd was commissioned to provide a comprehensive cleaning training programme to Trafford Centre staff....

Doreen Hutton, Environmental Services Manager, The Trafford Centre

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“Lynn Webster has provided a series of specialist Healthcare Training cleaning courses for Minster Cleaning Services. Our Regional Directors have found these courses highly valuable, informative and Lynn’s technical knowledge, in areas such as infection...

Mike Parker, Managing Director, Minster Services Group

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I have been in the cleaning industry for 18 years but over the past 4 years wanted to be involved in BICSc.In January 2010, I went onto the BICSc website to find a trainer who...

Wendy Beniston, Soft Services Manager, Vinci Facilities

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Professional and customer focussed service; Lynn uses her vast knowledge and experience to tailor the course/training to your specific needs – very flexible and approachable....

York Teaching Hospital NHS Foundation Trust

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