About Lynn

Lynn Webster has more than 30 years’ experience in the industry, beginning while she was still at school when she took her first cleaning job to earn pocket money. Post-college Lynn’s career encompasses senior and national roles in healthcare, retailing and service industries.

2004 saw the launch of Lynn Webster Consultants Ltd. The growth and expansion of the business is easy to see with a portfolio of clients that includes: Sainsbury’s, Interserve FM, The Trafford Centre, the University of York, York NHS Foundation Trust, the University of Hull, Metro Clean Doncaster MBC, Interserve Education, Hull City Council, Minster and Leeds Metropolitan University.

Lynn held the post of Chairman of BICSc, the British Institute of Cleaning Science, from 2009 to 2011. BICSc 50th anniversary awards ceremony in September 2011 provided a landmark conclusion to Lynn’s role as Chairman when she received the Sholom Gordon Award, the Institute’s premier award. The award recognises an individual who has demonstrated outstanding service to the Institute and the cleaning industry as a whole. Lynn is an active member of a number of industry-related and business associations and networks.

In April 2011 Lynn was listed as one of the Top 100 most influential women in the hospitality, leisure, travel and tourism industry by People 1st.



“Lynn’s enthusiasm for this business is sky high she is a dynamic communicator and an excellent trainer who is dedicated to achieving results through hard work. She is very knowledgeable, helpful and encourages continuous training....

Elaine Boyce, Cleaning Services Manager, Hull City Council

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Lynn has worked closely with University Hospitals of Morecambe Bay Foundation Trust for the last several years. It was Lynn that introduced to us to BICSc. She carried out the Supervisory Skills certificate with all...

Ruth Bradburn, ABICSc, Assistant Hotel Service Manager, University Hospitals of Morecambe Bay Foundation Trust

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“When Lynn Webster first came to do a training course for myself and three other members of my staff , I can tell  you myself and my colleagues were really nervous. As with any course...

Denise Cook, King's School, Pontefract

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Professional and customer focussed service; Lynn uses her vast knowledge and experience to tailor the course/training to your specific needs – very flexible and approachable....

York Teaching Hospital NHS Foundation Trust

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“Lynn Webster has provided a series of specialist Healthcare Training cleaning courses for Minster Cleaning Services. Our Regional Directors have found these courses highly valuable, informative and Lynn’s technical knowledge, in areas such as infection...

Mike Parker, Managing Director, Minster Services Group

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“After a series of discussions between Lynn Webster and members of the Environmental Services team at The Trafford Centre, Lynn Webster Consultants Ltd was commissioned to provide a comprehensive cleaning training programme to Trafford Centre staff....

Doreen Hutton, Environmental Services Manager, The Trafford Centre

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We have used the services of Lynn Webster for a number of years to facilitate the training of staff with a range of different skill levels and needs, this has been from basic BICSc training...

Sue Allen, Campus Services Manager, Leeds Metropolitan University

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I have been in the cleaning industry for 18 years but over the past 4 years wanted to be involved in BICSc.In January 2010, I went onto the BICSc website to find a trainer who...

Wendy Beniston, Soft Services Manager, Vinci Facilities

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Lynn has worked for Interserve in her capacity of training provider for several years, training cleaning and supervisory staff at Interserve Education in BICSc accredited training including COPC and BICSc supervisory skills scheme. The COPC...

Jillian Roberts, Cleaning Manager, Interserve FM

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