Doreen Hutton, Environmental Services Manager, The Trafford Centre
“After a series of discussions between Lynn Webster and members of the Environmental Services team at The Trafford Centre, Lynn Webster Consultants Ltd was commissioned to provide a comprehensive cleaning training programme to Trafford Centre staff. The BICSc accredited training, which has run several times a year for over four years, was chosen to meet the needs of the different areas of the Centre. The training was well-received, and everyone found Lynn and her team to be consistently approachable and supportive, sharing a wealth of expertise and practical knowledge that is of real benefit. LWC Ltd certainly played a significant part in delivering the training that led to The Trafford Centre achieving the prestigious BICSc Industry Training Award at the 2011 Golden Service Awards.”