Lynn Webster Consultants Ltd, LWC Ltd, offers training programmes for cleaning operatives, supervisors, managers and associated staff, across cleaning and the facilities management industry. Programmes are designed to fully deliver the skills and knowledge needs that are relevant to the industry.

LWC works closely with each client to ensure that programme delivery meets the needs of the organisation, its cleaning operatives and supervisors, and building and service users. This client-focused approach is proven to work, again and again.

Cleaning Operative training is offered to address the very particular skills and knowledge needed to clean effectively and efficiently in retail, education, healthcare, hospitality, office and domestic settings.

Supervisory training  is essential in smooth running of all cleaning operations. LWC Ltd delivers training to enhance the existing skills and knowledge of the experienced supervisor, cleaner-in-charge, teamleader. Training for recently promoted staff is also available, to enable the skilled cleaner to make a smooth transition to competent supervisor.

Coaching in Cleaning programmes will develop the communication, coaching and training skills needed by staff who have the responsibility for ensuring that each and every member of the cleaning team has the up-to-date skills and knowledge needed to do the job.

Specialist training programmes:

Infection Control Awareness
Bio Hazards & Body fluids Awareness Course
Environmental Awareness
Quality Assurance, quality control, contract monitoring

Bespoke programmes and specialist coaching packages can be developed and delivered to meet particular organisational and staff requirements.



“When Lynn Webster first came to do a training course for myself and three other members of my staff , I can tell  you myself and my colleagues were really nervous. As with any course...

Denise Cook, King's School, Pontefract

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Professional and customer focussed service; Lynn uses her vast knowledge and experience to tailor the course/training to your specific needs – very flexible and approachable....

York Teaching Hospital NHS Foundation Trust

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I have been in the cleaning industry for 18 years but over the past 4 years wanted to be involved in BICSc.In January 2010, I went onto the BICSc website to find a trainer who...

Wendy Beniston, Soft Services Manager, Vinci Facilities

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Lynn has worked closely with University Hospitals of Morecambe Bay Foundation Trust for the last several years. It was Lynn that introduced to us to BICSc. She carried out the Supervisory Skills certificate with all...

Ruth Bradburn, ABICSc, Assistant Hotel Service Manager, University Hospitals of Morecambe Bay Foundation Trust

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“Lynn Webster has provided a series of specialist Healthcare Training cleaning courses for Minster Cleaning Services. Our Regional Directors have found these courses highly valuable, informative and Lynn’s technical knowledge, in areas such as infection...

Mike Parker, Managing Director, Minster Services Group

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“Lynn’s enthusiasm for this business is sky high she is a dynamic communicator and an excellent trainer who is dedicated to achieving results through hard work. She is very knowledgeable, helpful and encourages continuous training....

Elaine Boyce, Cleaning Services Manager, Hull City Council

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“After a series of discussions between Lynn Webster and members of the Environmental Services team at The Trafford Centre, Lynn Webster Consultants Ltd was commissioned to provide a comprehensive cleaning training programme to Trafford Centre staff....

Doreen Hutton, Environmental Services Manager, The Trafford Centre

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Lynn has worked for Interserve in her capacity of training provider for several years, training cleaning and supervisory staff at Interserve Education in BICSc accredited training including COPC and BICSc supervisory skills scheme. The COPC...

Jillian Roberts, Cleaning Manager, Interserve FM

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We have used the services of Lynn Webster for a number of years to facilitate the training of staff with a range of different skill levels and needs, this has been from basic BICSc training...

Sue Allen, Campus Services Manager, Leeds Metropolitan University

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