Sue Allen, Campus Services Manager, Leeds Metropolitan University
We have used the services of Lynn Webster for a number of years to facilitate the training of staff with a range of different skill levels and needs, this has been from basic BICSc training to the BICSc Cleaning Supervisor’s Skills Certificate. Lynn is a very competent and resourceful trainer, who is able to assess and adjust her training skills to meet the needs of both individuals and groups of staff who find returning to learning difficult. Throughout her training sessions she makes the learning fun and uses real life situations to help relate and understand information and methods to individuals; the feedback we get back is always positive and the staff are more confident about their roles.
