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A sustainable training model – Cleaning Matters November 2016

Sunday, November 13th, 2016

Many organisations recognise the importance, and hope to reap the eventual cost benefits, of developing models of in-house training. In this month’s Cleaning Matters Lynn Webster stresses how important it is to ensure that ongoing support for in-house trainers, support that is fully integrated with performance management processes, is embedded within such training models. Only if this is the case can the training truly impact on the organisation achieving its objectives.

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Lynn Webster encourages the industry to cast the ‘net’ wider

Tuesday, October 11th, 2016

Lynn Webster encourages readers of the latest issue of ECJ to become fully involved in networking in all its forms; finding new ways to engage the cleaning experts of tomorrow.

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European Cleaning & Hygiene Awards – Barcelona extravaganza

Wednesday, October 5th, 2016

Lynn Webster is a keen advocate of recognising achievement and giving praise where praise is due, and so was extremely proud to be a part of the European Cleaning & Hygiene Awards held in Barcelona last week. Read all about the award winners here.

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Celebrating CIMS Double First

Thursday, August 25th, 2016

During this time of academic awards and sporting accolades it seems right and fitting to praise the achievements of West Suffolk NHS Foundation Trust and Metro Clean, Doncaster.

West Suffolk NHS Foundation Trust and Metro Clean, the in-house cleaning services team for Doncaster Council are among the first in the UK to achieve CIMS, the Cleaning Industry Management System. Accredited by ISSA and recognised as a benchmark of excellence, each of these organisations has demonstrated a commitment to excellence, implementing the stringent CIMS standards, designed by the industry for the industry.

 Lynn Webster, as the ISSA-accredited independent assessor for each, has praised the dedication and commitment of the managers and teams concerned. “The drive demonstrated by everyone involved was truly inspirational. Carlos Alves, Housekeeping Services Manager at West Suffolk and Ian Taylor, Building Cleaning Manager at Metro Clean, together with their teams have certainly shown how effective CIMS is as a tool for genuine improvement and positive change.”

For more information on CIMS accreditation visit www.issa.com/standard. Lynn Webster welcomes queries about CIMS and the full range of consultancy and audit services that LWC Ltd can provide. Click through to contact.

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CIMS for Metro Clean Doncaster

Wednesday, August 10th, 2016

It’s always a proud moment to see a hard-working team achieve recognition and Lynn Webster was particularly proud to be present when the Metro Clean Doncaster team received their CIMS accreditation; reported by the local press. CIMS, the Cleaning Industry Management System, requires an organisation to demonstrate a commitment to the delivery of consistent, quality services designed to meet their customer needs. Lynn, in her role as independent ISSA-accredited assessor, supported the team throughout the process. Metro Clean is the in-house cleaning services team for Doncaster Council.

Dianna Steinbach, Director EMEA for ISSA presents CIMS accreditation to Ian Taylor Building Cleaning Manager for Metro Clean.  Back row, left to right: Brian High Metro Clean Area Manager, Lynn Webster and Drew Oxley, Head of Service Facilities Management for Doncaster Council

CIMS_MetroClean_July16

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To stay or not to stay? That is certainly the unavoidable question

Thursday, June 2nd, 2016

The latest issue of ECJ finds Lynn Webster considering the EU Referendum, and how recent events in the industry continue to highlight its resilience and capacity for dealing with all manner of major change.

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Apprenticeships – keeping them real and relevant

Friday, April 1st, 2016

High profile statements regarding apprenticeships, coupled with the government restating its 2015 pledge to create 3 million new apprenticeship over a five year period, are keeping the subject well and truly on the industry agenda. Lynn Webster’s column for the February/March issue of European Cleaning Journal explores the issue of  apprenticeships, and how these Pathways to the Future are deserving of our expertise and attention.

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Worshipful Company sheep driving spectacle

Monday, January 25th, 2016

London Bridge, Worshipful Companies and sheep… one wonders what the meandering London tourist makes of the 800 year tradition of driving sheep across London Bridge. Find out a bit more about the rather interesting privileges that Freemen in London enjoy in this light-hearted item in the January issue of Cleaning & Maintenance. Lynn Webster and colleagues took a break from consultancy and became shepherdesses for the day, and it looks like a great day was had by all (including the sheep!)

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Looking to the future at the end of 2015

Monday, December 14th, 2015

In the latest issue of European Cleaning Journal Lynn Webster takes a positive stance and encourages a focus on growth into the year ahead; and beyond.

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CIMS in action – a healthcare case study

Tuesday, December 8th, 2015

Lynn Webster was delighted to be involved in a Q & A session at the recent AHCP conference, where conference delegates were able to find out more about the CIMS Accreditation process in action. Read the case study in detail in this article on CIMS Accreditation in the Winter 2015 issue of AHCP Voice.

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Testimonials

Lynn has worked closely with University Hospitals of Morecambe Bay Foundation Trust for the last several years. It was Lynn that introduced to us to BICSc. She carried out the Supervisory Skills certificate with all...

Ruth Bradburn, ABICSc, Assistant Hotel Service Manager, University Hospitals of Morecambe Bay Foundation Trust

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We have used the services of Lynn Webster for a number of years to facilitate the training of staff with a range of different skill levels and needs, this has been from basic BICSc training...

Sue Allen, Campus Services Manager, Leeds Metropolitan University

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“Lynn’s enthusiasm for this business is sky high she is a dynamic communicator and an excellent trainer who is dedicated to achieving results through hard work. She is very knowledgeable, helpful and encourages continuous training....

Elaine Boyce, Cleaning Services Manager, Hull City Council

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“After a series of discussions between Lynn Webster and members of the Environmental Services team at The Trafford Centre, Lynn Webster Consultants Ltd was commissioned to provide a comprehensive cleaning training programme to Trafford Centre staff....

Doreen Hutton, Environmental Services Manager, The Trafford Centre

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“Lynn Webster has provided a series of specialist Healthcare Training cleaning courses for Minster Cleaning Services. Our Regional Directors have found these courses highly valuable, informative and Lynn’s technical knowledge, in areas such as infection...

Mike Parker, Managing Director, Minster Services Group

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Lynn has worked for Interserve in her capacity of training provider for several years, training cleaning and supervisory staff at Interserve Education in BICSc accredited training including COPC and BICSc supervisory skills scheme. The COPC...

Jillian Roberts, Cleaning Manager, Interserve FM

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“When Lynn Webster first came to do a training course for myself and three other members of my staff , I can tell  you myself and my colleagues were really nervous. As with any course...

Denise Cook, King's School, Pontefract

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I have been in the cleaning industry for 18 years but over the past 4 years wanted to be involved in BICSc.In January 2010, I went onto the BICSc website to find a trainer who...

Wendy Beniston, Soft Services Manager, Vinci Facilities

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Professional and customer focussed service; Lynn uses her vast knowledge and experience to tailor the course/training to your specific needs – very flexible and approachable....

York Teaching Hospital NHS Foundation Trust

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    Latest media news

    A sustainable training model – Cleaning Matters November 2016
    Many organisations recognise the importance, and hope to reap the eventual cost benefits, of developing models of

    Lynn Webster encourages the industry to cast the ‘net’ wider
    Lynn Webster encourages readers of the latest issue of ECJ to become

    European Cleaning & Hygiene Awards – Barcelona extravaganza
    Lynn Webster is a keen advocate of recognising achievement and giving praise

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