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Applauding awards and winners

Thursday, October 29th, 2015

Lynn Webster stresses the importance of awards to the winners – individuals and organisations alike – in the October 2015 edition of European Cleaning Journal. Awards are a public recognition of excellence, but offer a valuable means of review and feedback for all.

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Celebrating at the Golden Service Awards

Monday, October 26th, 2015

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Our industry celebrated the Kimberley Clark professional Golden Service Awards on Friday 23 October, at The Hilton, Park Lane. The awards, dubbed ‘The Oscars of the Cleaning Industry, are an important means of recognising and rewarding the best performance across several categories.

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Cleaning operatives are not always acknowledged as the bedrock of what we do, so it was wonderful to see the spontaneous standing ovation for Cleaning Operative of the Year, Marian Pirgaru from DerryCourt Cleaning Services.

This year I was delighted to be a judging partner, with specific judging responsibilities in the Healthy Work category, an area which continues to develop in importance. I am eagerly anticipating the next Golden Services Awards in 2017 – keep a look out for details and the opening of nominations.

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European Cleaning Journal’s new correspondent – Lynn Webster

Sunday, October 4th, 2015

Lynn Webster is particularly proud of her latest role: correspondent for European Cleaning Journal (ECJ). Lynn’s maiden item looks at approaches to health and well-being in the workplace. The Healthy Workplace is an increasingly welcome approach, offering innovative and involving methods of enhanced well-being at work. Read Lynn’s observations in the September issue of ECJ here.

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LWC Ltd is Handling Cleaning with Care in Tomorrow’s Care

Wednesday, July 23rd, 2014

On page 34 of the latest issue of Tomorrow’s Care Lynn Webster explores the fundamental questions that all managers with responsibility for cleaning in the care sector must ask.

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Tomorrow’s FM Yearbook 2014 – LWC Ltd Cutting Edge Industry Expertise

Sunday, June 15th, 2014

LWC Ltd illustrates the expertise on offer to the company’s extensive client base. See full details on pages 26-27 in the industry’s essential Tomorrow’s FM Yearbook 2014

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A celebration of ten fantastic years

Monday, April 7th, 2014

When I was reminded that February 2014 marked ten years of Lynn Webster Consultants Ltd I was amazed. It certainly hasn’t felt like ten years, it seems to have passed in a flash. I can remember every little detail of setting up the business and I can remember all the clients I have worked with in that time too! That could be because I have carried on working with quite a few of them over the years. Some of those clients have moved on in their careers and have kindly taken me with them. Others have introduced me new clients and brought me into new networks and associations. It’s down to this type of support that the business has grown.

I have a lot to be grateful for. I have terrific clients and many supportive colleagues and friends. I knew that celebrating these ten years was a must, and wanted to find the ideal way to say a heartfelt ‘thank you’ to all the people who’ve helped and supported me along the way. At a networking event I was told about Goddards in York, this former home of the famous Terry family is a National Trust property, right next to York race course. When I found out that I could host an event, complete with afternoon cream tea, in Goddards’ lovely Drawing Room, I knew I’d found a perfect way to celebrate.

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AFTERNOON TEA

 

 

 

 

 

 

 

 

 

 

 

 

We were able to roam around the house and stroll through the gardens – the sun shone on us too! The afternoon tea was wonderful and I was pleased to see so many people who’ve played such an important part in LWC Ltd’s successful decade.

 

 

 

 

 

Everyone got a Terry’s chocolate orange as a small memento of the afternoon (though they probably didn’t last long!) and I know everyone enjoyed the fabulous cakes and scones.

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To those clients, colleagues and friends who couldn’t join me I would like to say ‘thank you’ to each and every one of you and I hope you can join me over the next ten years! Any ideas where we can celebrate in 2024?

Lynn

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Lynn Webster celebrates 10 successful years – Cleaning Matters

Tuesday, April 1st, 2014

Cleaning Matters – Lynn Webster joined colleagues and clients to celebrate 10 successful years in business. Lynn and her guests enjoyed a scrumptious afternoon tea at Goddards in York. A good time was had by all!

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Lynn Webster considers how outsourcing needn’t be A Case of Mistaken Identity in FMJ

Friday, April 12th, 2013

In the April 2013 issue of FMJ Lynn Webster explores how outsourcing can be managed effectively through the careful consideration and alignment of the values and ethos of each organisation. Lynn considers what are the factors that impact on successful outsourcing on pages 48-50, and how good management practice underpins each stage.

 

 

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Spot the ball in this shining example at ISSA/INTERCLEAN North America 2012

Friday, November 9th, 2012

I couldn’t resist taking this picture of these delightful cleaning operatives at McCormick Place during ISSA/INTERCLEAN in Chicago last month. Spot the (tennis) balls for a shining example of cleaning innovation.

 

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Taking training and education beyond the bad and the indifferent

Friday, July 27th, 2012

Lynn Webster talks exclusively to Tomorrow’s FM about the real costs of training and education. See page 28 of the July issue and read Lynn’s thoughts on The bad, the indifferent and the excellent.

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Testimonials

I have been in the cleaning industry for 18 years but over the past 4 years wanted to be involved in BICSc.In January 2010, I went onto the BICSc website to find a trainer who...

Wendy Beniston, Soft Services Manager, Vinci Facilities

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“When Lynn Webster first came to do a training course for myself and three other members of my staff , I can tell  you myself and my colleagues were really nervous. As with any course...

Denise Cook, King's School, Pontefract

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“Lynn’s enthusiasm for this business is sky high she is a dynamic communicator and an excellent trainer who is dedicated to achieving results through hard work. She is very knowledgeable, helpful and encourages continuous training....

Elaine Boyce, Cleaning Services Manager, Hull City Council

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Professional and customer focussed service; Lynn uses her vast knowledge and experience to tailor the course/training to your specific needs – very flexible and approachable....

York Teaching Hospital NHS Foundation Trust

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“After a series of discussions between Lynn Webster and members of the Environmental Services team at The Trafford Centre, Lynn Webster Consultants Ltd was commissioned to provide a comprehensive cleaning training programme to Trafford Centre staff....

Doreen Hutton, Environmental Services Manager, The Trafford Centre

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Lynn has worked closely with University Hospitals of Morecambe Bay Foundation Trust for the last several years. It was Lynn that introduced to us to BICSc. She carried out the Supervisory Skills certificate with all...

Ruth Bradburn, ABICSc, Assistant Hotel Service Manager, University Hospitals of Morecambe Bay Foundation Trust

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Lynn has worked for Interserve in her capacity of training provider for several years, training cleaning and supervisory staff at Interserve Education in BICSc accredited training including COPC and BICSc supervisory skills scheme. The COPC...

Jillian Roberts, Cleaning Manager, Interserve FM

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“Lynn Webster has provided a series of specialist Healthcare Training cleaning courses for Minster Cleaning Services. Our Regional Directors have found these courses highly valuable, informative and Lynn’s technical knowledge, in areas such as infection...

Mike Parker, Managing Director, Minster Services Group

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We have used the services of Lynn Webster for a number of years to facilitate the training of staff with a range of different skill levels and needs, this has been from basic BICSc training...

Sue Allen, Campus Services Manager, Leeds Metropolitan University

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